CareTree Terms and Conditions of Use
CareTree,
Inc., a Delaware corporation (herein referred to as the "Company,"
"we" or "us"), provides a software platform service for
physicians, caregivers and family to coordinate and keep each party informed of
the care being provided to a patient (the "Services"). The Services
are provided through the Company's website at
www.caretree.me and web.caretree.me (the
"Site"). To use the Site you must register and agree to these terms
and conditions of use (the "Terms") by clicking "Accept" to
acknowledge your acceptance of these Terms.
The Company reserves the right to amend, modify or revise these Terms at any
time (an "Amendment"). Any Amendment will become effective upon the earlier of (i) the Company sending you a notice to the email
address you provided to the Company upon registration and providing a link to
or a copy of the Amendment or (ii) your first use of the Site or Services after
Company has posted such Amendment to the Site. You are encouraged to review these
Terms from time to time. By your continued use of the Site or the Services you
accept and agree to be bound by the Terms as posted on the Site at the time of
your use. If you do not agree with any Amendment you should discontinue your
use of the Site and the Services and cancel your Site User (defined below)
account. It is your responsibility to update your account promptly with any
change to the email address you would like the Company to use when
communicating with you by email.
CareTree Registration and Patient Profile
CareTree
allows for the creation of a secure online patient profile where information
about a patient's health care needs and services, medical history, life
planning, medical appointments and other information about managed care can be
stored (the "Patient Profile"). A person who creates a Patient
Profile is referred to in these Terms as a "Profile Creator."
A Profile Creator can create a Patient Profile for himself or herself, or for
another person. If you wish to be a Profile Creator, you must register with the
Site, provide all information that is required in registration, pay the
applicable fee (if any), and abide by these Terms.
If you are a Profile Creator you will have administrative privileges for the
Patient Profile ("Administrative Rights&quoquot;). Administrative Rights mean
you have authority to: (i) add information to the Patient Profile or delete
information from the Patient Profile; (ii) authorize other people to access the
Patient Profile you created (a "Designated User"); (iii) determine
what permissions will be granted to each Designated User, including whether any
Designated User will have Administrative Rights and whether any Designated User
has authority to add Designated Users to the Patient Profile; (iv) revoke any
permissions that have been granted to a Designated User; and (v) terminate a
Designated User's authorization with respect to all or any part of the Patient
Profile.
The phrase "Site User" will be used in these Terms to mean both the
Profile Creator and any Designated User.
If you are a Profile Creator for a patient other than yourself, you must at all
times abide by the limits of the authorization given to you by the patient.
This means that you will be liable to the patient if you allow information to
be added to or remain on the Patient Profile without authority from the
patient, or if you add a Designated User or grant permission to a Designated
user without authority from the patient.
If you have been authorized as a Designated User for a particular Patient Profile,
you must register with the Site, provide all information that is required in
registration, and abide by these Terms. The scope of your access to and use of
a Patient Profile will be determined by the Profile Creator and anyone with
Administrative Rights. As a Designated User, you must at all times abide by the
limits of the authorization given to you by the patient or any Site User. This
means that you will be liable to the patient or Site User if you allow
information to be added to or remain on the Patient Profile without authority
from the patient, or if you otherwise exceed or attempt to exceed the scope of
your permissions with respect to a Patient Profile.
If you register as a Profile Creator, then after registration you may create a
Patient Profile. Patient information provided by the Profile Creator may
include personal information of the patient; the patient's health and
medication records; legal documents like a power of attorney, do-not
resuscitate order and will; and other information relating to the patient's
health care needs.
If you have rights to add Designated Users to a Patient Profile, you may do so
by submitting to the Company the email address of the proposed Designated User.
The Company will send the proposed Designated User an email with instructions
on how to register as a Designated User for the Patient Profile; provided, that
that Company reserves the right to refuse to give access to any individual or
entity as the Company may determine in its sole and absolute discretion. You
must carefully determine what user permissions you will grant to any Designated
User.
A Site User is responsible for maintaining the confidentiality of the Site
User's account name and password. Site Users shall not allow anyone to access
the Patient Profile under the Site User's credentials. As a Site User, you
accept full responsibility for all activities that occur under your account
credentials.
The Company reserves the right, in its sole and exclusive discretion, at any
time and from time to time to modify, suspend or terminate any or all of the
Services without liability of any kind. Such right includes the right to
terminate any Site User's rights to use the Site or the Services and to
terminate a Site User's account access in the event of misconduct or threats or
allegations thereof, excessive Site or Services traffic which prevents the
normal use of and access to the Site or the Services by others, failure to pay
any fees owed to the Company, or any violations of these Terms, as determined
by the Company in its sole and exclusive discretion.
If you believe that another person or entity has wrongfully, falsely or
fraudulently created a patient profile for you or has obtained unauthorized
access to a Patient Profile, please contact us immediately at info@caretree.me.
Representations, Covenants and Content License
If you
are a Profile Creator and are creating a Patient Profile for someone else, you
represent and warrant to the Company that the patient has given written
authorization allowing you to: (i) be a Profile Creator; (ii) provide patient
information to the Service; and (iii) have all Administrative Rights.
Each Site User represents and warrants that all information provided to the
Services, including but not limited to patient identification and medical
information, care information, personal identification information and
relationship to the patient, and any and all documents and records are true,
accurate, and complete.
Without limiting any other obligation described in these Terms, each Site User
hereby agrees to abide by the authorization granted to you by a patient and to
refrain from using any information from a Patient Profile except for the
benefit of the patient. You agree to maintain information confidentially and to
disclose such information solely to the extent authorized by a patient and
solely in accordance with applicable law.
Each
Site User agrees to abide by HIPAA if applicable. It is the Site User’s sole responsibility to
engage with CareTree in entering a Business Associates Agreement (“BAA”) if it
is applicable for the intended use of CareTree by the Site User.
Each Site User hereby grants to the Company a nonexclusive, worldwide,
royalty-free, perpetual license to copy, reproduce, distribute, display,
modify, and make derivative works of any and all content you create or post
through use of the Services. Each Site User represents that he or she possesses
all necessary legal rights to grant the foregoing license.
User License and Site Access
Company
grants Site Users a limited, nonexclusive, non-transferable, non-sublicenseable, revocable license to access and make use of
the Site and Services solely for the benefit of the patient and for no other
commercial purpose. The licenses granted herein do not include the right to download
(other than page caching) or modify the Site or Services, or any portion of it,
except with express written consent of the Company. This license specifically
does not include any rights to sell or make commercial use of the Site,
Services, any portion thereof or any content on the Site or Services. You may
not use any meta tags or any other "hidden
text" utilizing the Company's name or trademarks or purchase the Company's
name or trademarks as key words without the express written consent of the Company.
Any unauthorized use of the Site or Services terminates the permission or
license granted by the Company to you.
User Conduct and Obligations
You
agree to use the Site and Services only for lawful purposes and agree to follow
all applicable laws and regulations of the United States and any state in which
you reside that are in effect and that may be in effect in the future when
using this Site and the Services. While using the Services, you will not:
You may
report violations of these Terms by contacting the Company at info@caretree.me.
Relationships with Third Parties
You
acknowledge and agree that your dealings with any third parties, including
other Site Users, caregivers, physicians, patients or family members found on,
or accessed through the Services, and any of their products or services, are
solely between you and such third parties. The Company shall not be liable for
any loss or damage resulting from such dealings. You acknowledge that Company
makes no representation, endorsement or recommendation regarding any health
care service, health care provider or medical information of any kind.
Electronic Communications
When
you visit the Site, use the Services or send e-mails to us, you are
communicating with us electronically. You consent to receive communications
from us electronically. We will communicate with you by e-mail or by posting
notices on the Site. You agree that all agreements, notices, disclosures and
other communications that we provide to you electronically satisfy any legal
requirement that such communications be in writing.
Copyright
Except
as otherwise specified, all content included on this site, such as text,
graphics, logos, button icons, images, audio clips, digital downloads, data
compilations, and software, is the property of the Company or its content
suppliers and licensors and is protected by United States and international
copyright laws. The compilation of all content on the Site and through the
Services is the exclusive property of the Company and protected by U.S. and
international copyright laws. All software used on this site is the property of
the Company or its software suppliers and licensors and is protected by United
States and international copyright laws.
Trademarks
The
CareTree name and logo and the domain name caretree.me are trademarks of the
Company and the overall visual appearance of the Site and Services are trade
dress of the Company in the U.S. and/or other countries. The Company's
trademarks and trade dress may not be used without the Company's prior written
consent. All other trademarks not owned by the Company that appear on this site
are the property of their respective owners.
ALL SALES ARE FINAL
Purchases
of all Services from the Company are final, non-refundable and
non-transferable.
Copyright Violations
It is
the policy of the Company to terminate the account of any Site User who
repeatedly infringes the copyrights of others and to expeditiously remove or
disable access to the alleged infringing material if the Company is given
proper notice of the infringement or infringing conduct by the copyright owner.
If you believe any materials on the Site or Services (e.g., content, images,
text, documents, etc.) infringe your copyright, you may request removal of
those materials from our Site and Services by contacting our designated
copyright agent (identified below) and providing the following information:
Copyright Notices should be sent to:
Copyright
Agent
CareTree
1200 N Ashland Ave
Suite 205
Chicago, IL 60622
info@caretree.me
Disclaimer of Warranties and Limitation of
Liability
THIS
SITE AND THE SERVICES ARE PROVIDED BY THE COMPANY ON AN "AS IS" AND
"AS AVAILABLE" BASIS. THE COMPANY MAKES NO REPRESENTATIONS OR
WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR
THE INFORMATION, CONTENT, MATERIALS, OR SERVICES INCLUDED ON THIS SITE. YOU
EXPRESSLY AGREE THAT YOUR USE OF THE SITE AND SERVICES IS AT YOUR OWN SOLE AND
EXCLUSIVE RISK. THE COMPANY IS NOT RESPONSIBLE FOR ANY ERRORS, OMISSIONS, OR
INCORRECT INFORMATION POSTED TO THIS SITE, THE SERVICES, TRANSMITTED BY
ELECTRONIC MEANS TO YOU THROUGH THE SERVICES, OR IN ANY ADVERTISEMENTS.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTEIS
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. THE
COMPANY DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR LINKS TO THIRD PARTY
SITES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS AND THE USER HEREBY
EXPRESSLY WAIVES ANY CLAIMS RELATED TO THE SAME.
THE COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE,
OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE OR THE
SERVICES.
CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OF THE
EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR
ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU,
AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
Indemnification by User
You
agree to indemnify and hold the Company and its affiliates, business partners,
officers, managers, directors, members, shareholders, employees,
representatives and agents harmless from any loss, liability, claim, demand,
damage, or expense (including actual legal fees) asserted by any third party
relating in any way to: (i) your use of this Site or the Services; (ii) your
breach of any of these Terms; (iii) any act or omission by you that violates
any patient authorization or applicable law; or (iv) your disclosure or use of
any information provided or made available to you at the Site or by the
patient, any Site User or any health care provider. The Company reserves the
right to assume the exclusive defense and control of any matter subject to
indemnification by you, which shall not excuse your indemnity obligations. This
indemnity obligation survives the term of any Services or the termination or
amendment of these Terms.
Additional Provisions
By
visiting the Site or using the Services, you agree that applicable federal law,
and the laws of the State of Illinois, without regard to principles of conflict
of laws, will govern these Terms and any dispute of any sort that might arise
between you and the Company. Venue of any action arising out of or related to
these Terms or any dispute of any sort that might arise between you and the
Company shall be proper in the state courts located in Cook County, Illinois or
the United States District Court for the Northern District of Illinois.
YOU
HEREBY IRREVOCABLY WAIVE YOUR RIGHT TO A JURY TRIAL OR TO CLAIM THAT THE STATE
OF ILLINOIS IS AN INCONVENIENT FORUM TO HEAR CLAIMS AND DISPUTES.
The
Company makes no claims that information on the Site or provided through the
Services is appropriate or may be downloaded outside of the United States. If
Site Users access the Site or use the Services from outside of the United
States, the Site User does so at the Site User's own risk and shall be
responsible for compliance with the laws of the Site User's jurisdiction
regarding online conduct and acceptable content. Personal information that is
submitted to this Site will be collected, processed, stored, disclosed and
disposed of in accordance with our Privacy Policy. If a Site User is a non-U.S.
Site User, such Site User acknowledges and agrees that the Company may collect
and use his/her personal information and disclose it to other entities outside
the Site User's resident jurisdiction. In addition, such personal information
may be stored on servers located outside the Site User's resident jurisdiction.
U.S. law may not provide the degree of protection for personal information that
is available in other countries. By providing us with the Site User's personal
information, such Site User acknowledges and consents to the transfer of such
personal information outside of the Site User's resident jurisdiction as
detailed in our Privacy Policy. If the Site User does not consent to such
transfer, he/she shall not use this Site or the Services.
If any
provision of these Terms is found to be invalid by a court the invalidity of
such provision shall not affect the validity of the remaining provisions of
these Terms, which shall remain in full force and effect. No waiver of any of
these Terms shall be deemed a further or continuing waiver of such term or condition
or any other term or condition. If any provision herein is or should become
inconsistent with any present or future law, rule or regulation of any
sovereign government or regulatory body having jurisdiction over the subject
matter of these Terms, such provision shall be deemed to be rescinded or
modified in accordance with such law, rule or regulation. In all other
respects, these Terms shall continue to remain in full force and effect. These
Terms will commence upon use of the Site or the Services and will continue in
full force until terminated in accordance with these Terms. The Site User may
terminate these Terms at any time by ceasing all use of the Services and the
Site and cancelling the Site User's account; provided however that the following
provisions shall survive termination: Disclaimer of Warranties and Limitation
of Liability, Indemnification by User, and these Additional Provisions. The
Company may immediately terminate these Terms and any Services and may block
Site User's access to his/her account without notice in the event a Site User
violates these Terms as determined by the Company. The Company may terminate
these Terms and the Services for its convenience with 30 days' prior notice to
any active Site User.
Contacts
Questions
about these Terms should be directed to info@caretree.me.
For general inquiries by mail, the Company's address is:
CareTree
2501 W. Haddon Street
Suite 102
Chicago, IL 60622
Effective
as of September 1, 2013.
Last updated November 11, 2015.